Network Engineer L1 @ Indovision Services

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Network Engineer L1

Indovision Services
2 - 5 years
Kakinada
8 months ago
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Job Description

Responsible for maintaining uptime of MPLS links
Daily maintenance and reporting of all links.
Responsible for links churn due to technical issue
Periodic review with customer for discussion on major issue
To handle the technical support for ILL P2P links

Responsible for Fast resolution of customer complaints in given MTTR.
Fast resolution of daily fault tickets in coordination with NOC team/TAC team
Investigating faults in the network and arrange resolution within SLA to customer.
Provide support to Field team to arrange early closure.
Responsible for reducing customer end issue

Responsible for testing of new links post-delivery.
Change management on requirement basis.

Coordination for bill submission.
Payment collection as per the TAT
PO document collection
Feasibility coordination necessary permissions

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: IT Network - Other
Employement Type: Full time

Contact Details:

Company: Indovision Services
Location(s): Kakinada

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Keyskills: Change management Payroll Payment collection Networking Investigation Network Engineer L1 Customer complaints Technical support MPLS Testing

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Indovision Services

A technology consulting and services company, specializing in IT consulting, software solutions, and system integration services for different sectors.

Network Engineer L1 @ Indovision Services

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