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Process Excellence & Transformation @ Shemaroo Entertainment

Home > Business Process Quality

 Process Excellence & Transformation

Job Description

Role & responsibilities


  • Develop Standard Operating Procedures (SOPs) for YouTube channel operations, covering publishing workflows, minimizing deviations.
  • Map and document current-state processes, identify inefficiencies or bottlenecks, and lead transformation initiatives to improve speed, quality, and scalability.
  • Collaborate with cross-functional teamsincluding content support, marketing, and category teamsto ensure seamless execution and alignment on best practices.
  • Implement quality control mechanisms to ensure adherence to guidelines, brand standards, and operational benchmarks across different platforms.
  • Introduce tools, templates, and dashboards to enhance visibility, track KPIs, and support decision-making for YouTube channel growth and optimization.
  • Champion a culture of continuous improvement by conducting periodic process reviews, soliciting feedback, and benchmarking against industry best practices.
  • Lead change management efforts to onboard teams to new systems and processes, ensuring high adoption and minimal disruption.
  • Establish productivity metrics for all channel managers, ensuring clear performance indicators that align with overall business objectives.
  • Track and report on the productivity of channel managers, providing actionable insights to drive efficiency, improvement, and scalability.

  • Collaborate with channel managers to establish measurable goals and ensure consistency in the execution of YouTube channel operations

Preferred candidate profile


  • 5+ years in process excellence, operations, digital content management, or transformation roles; experience with YouTube or digital video platforms strongly preferred.
  • Proven experience in process design, SOP development, and change management.
  • Familiarity with project management software (e.g., Asana, Jira)
  • Good working expertise of Microsoft Excel
  • Excellent communication and facilitation skills; able to align diverse stakeholders and drive cross-team collaboration.
  • Lean, Six Sigma, or other process improvement certification is a plus.

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Process Excellence / Six Sigma Manager
Employement Type: Full time

Contact Details:

Company: Shemaroo Entertainment
Location(s): Mumbai

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Keyskills:   Operational Excellence Process Improvement Process Excellence Lean Six Sigma Continuous Improvement Six Sigma Black Belt

 Fraud Alert to job seekers!

₹ 18-20 Lacs P.A

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