Good Knowledge of L2, L3 Protocols for IP Networks e.g. DHCP, DNS, VLAN, PPP, ICMP, ARP, NAT, QoS etc.
Troubleshooting Knowledge on VLAN/VTP/ STP/ Port channel/HSRP/VRRP/GLBP/ VSS & VPC
Routing protocols: EIGRP/OSPF & BGP
Troubleshooting Knowledge on Wireless Controller
Troubleshooting Knowledge on Cisco Iwan, WAAS & VPN Tunnels
Knowledge on WAN
Appliance - Troubleshooting Knowledge on ISE, Cisco ACS & Cisco Prime.
IPAM- Knowledge on DHCP server & Infoblox
Knowledge on Cloud technology
Good in Tolls: Solar winds /HPNA / Whatsapgold
Should be customer centric.
Providing a positive image of the company through your role being a point of contact with onshore team/customer.
Must proactively help junior team members in resolving issues while being open to share their knowledge.
To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
Should be able to follow the ticketing process according to the change request phases that are defined.
Add value to your team environment by being enthusiastic and maintaining a Positive attitude.
To achieve all team and personal performance goals as defined by the company
Ensure tickets assigned to the queue are accepted and worked on time
Network Engineer is responsible for implementing, maintaining, supporting, Data networks. Network Designing experiences will be an add on.
Well versed P1/P2 escalation handling & Provide Quick resolution during Major Issues.
Provide incident response & resolution as part of the 24x7 Network Operations Center
Responsible for handling the Entire Network of a major Client.
Provide technical leadership within a highly technical team
Responsible to translate client requirements in to detailed actions for execution
Required to follow detailed change management and incident management processes
Communicate with other technical teams regarding Firewall/Routing/Switching operations
Work in a fast-paced operations environment & Troubleshooting DC environment incident
Responsible for the daily performance and availability of the network security infrastructure. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs
Responsible for Network Evaluation & Proposals
Certification: CCNP preferable
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network Manager / AdministratorEmployement Type: Full time