Test Lead @ Qualitykiosk

Jira Instance Management:Configure and maintain Jira Cloud instances, including setting up projects, workflows, issue types, custom fields, and permissions. User and Group Management:Handle user accounts, permissions, and group settings to ensure proper access to Jira features and projects. Workflow Configuration:Design and implement custom workflows to align with organizational processes and project management methodologies. Integration Management:Configure integrations between Jira and other tools, ensuring seamless data flow and collaboration. Problem Solving and Support:Troubleshoot Jira issues, provide support to users, and address technical challenges related to the platform. Documentation and Training:Create and maintain documentation for Jira configurations, processes, and best practices, and provide training to users. Customization:Implement customizations to Jira, including dashboards, reports, and add-ons, to enhance its usability and functionality. Performance Monitoring and Optimization:Monitor Jira performance, identify bottlenecks, and implement optimizations to ensure a smooth user experience.