Linux System Engineer
- Maximus Infoware
- 3 - 8 years
- Mumbai
- 12 months ago
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Job Description
The Linux System Engineer will provide technical support and troubleshooting for Linux-based systems. This role involves working closely with customers and internal teams to resolve technical issues, optimize system performance, and ensure seamless operation of Linux environments.
Key Responsibilities:
- Technical Support:
- Provide first and second-level support for Linux-related issues.
- Diagnose and resolve hardware, software, and networking issues on Linux servers and workstations.
- Respond to and resolve tickets within defined service level agreements (SLAs).
- Day to day activities i.e., Importing logs, processing logs, generating reports etc.
- Monitoring Transactions & Services of different channels of customers/bank
- Should be ready to work in shifts, & as per roster
- System Administration:
- Perform routine system maintenance, including updates, patches, and security configurations.
- Manage user accounts, permissions, and access controls.
- Make application setup ready for DR drill and ensure successful completion of same by coordinating with all stakeholders.
- Application / Database Configurations and Installation Activities.
- Monitor system performance and ensure the stability and reliability of the application.
- Monitor system performance and ensure the stability and reliability of Linux environments.
- Troubleshooting:
- Identify and troubleshoot server hardware and software issues.
- Analyse application and system logs to identify potential issues of the application on Linux platform.
- Work with other IT teams to resolve any infrastructure problems.
- Customer Support:
- Provide excellent customer service and support to clients and end-users.
- Assist customers with software installations, configurations, and upgrades.
- Educate clients on best practices and usage of Linux systems.
- Documentation:
- Maintain up-to-date documentation on system configurations, procedures, and troubleshooting steps.
- Create and update technical support guides and knowledge base articles.
- Create RCAs for the issues reported.
- Collaboration:
- Work closely with development, network, and other technical teams to ensure seamless integration and support of applications.
- Participate in on-call rotation and provide after-hours support as needed.
Qualifications:
- Education: Bachelor s degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum of 3 years of experience in Linux system administration and technical support.
- Technical Skills:
- Proficiency in Linux operating systems (e.g., Red Hat, Ubuntu).
- Strong knowledge of shell scripting and automation tools.
- Experience with server hardware, virtualization, and cloud platforms.
- Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP, etc.).
- Understanding of security best practices and tools (firewalls, intrusion detection, etc.).
- Certifications: Relevant certifications such as RHCSA, RHCE, CompTIA Linux+, or LPIC-1/2 are a plus.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: Maximus InfowareLocation(s): Mumbai+ View Contact
Keyskills: Linux DNS Customer support Customer service Information technology Virtualization Technical support DHCP Monitoring RHCE
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