Hiring for Leading ITES Company In Gurgaon for Customer Support
Key Highlights:
1: Graduate/UG with min 1 year exp in International BPO
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: 24x7 Shifts
4: 5 Days Working, Blended Process
5: Both Side Cabs
6: Excellent Communication Skills
7: Immediate Joiners Preferred
A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.
Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
Landmark : Near Hotel Nirulas
Walkin Time : 11 am to 3 Pm
Mahima @ 7523848*** , Ritika @ 8299619***, Qizra @ 90108 97647,
Gaurika @ 93361 16522, Qasim @ 8056419***, Shadia @ 7898822*** @ Neha @ 8789203***
Whatsapp Your CV @ 9721919***
Key Responsibilities:
Responding to customer inquiries:
Answering questions about products or services, providing information, and offering guidance.
Resolving customer issues:
Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
Providing support:
Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
Managing customer interactions:
Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
Recording and reporting:
Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Keyskills: Wipro Globiva WNS IGT Teleperformance Paisa Bazaar Technical Voice CRO TCS TLC CSA Infosys CSE Admiral Tech Mahindra Technical Support GDS Cognizant Genpact Accenture Personiv Policy Bazaar Radical Minds HSBC International Sales Travel Travel Process Sutherland Amazon Associate