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Back Office Executive @ Solwin Infotech

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 Back Office Executive

Job Description

We are looking for a Back Office Executive who is enthusiastic to work with challenging task and support sales/admin team.

This will include market research, data management skills, Data mining, scheduling meetings, Followups, Client support, ability to respond quickly as per the request of top management.

Role Responsibilities
  • Managing emails communication and online support.
  • Maintaining good relationship with customers.
  • Work with internal departments and to be in touch with top managers.
  • Explaining our company s services/products to the customer and to explain how it will be beneficial to their business. Good negotiation skills will be plus.
  • Timely handling and professional response to complex and technical customer queries.
  • Making decisions guided by policies, procedures and as per the business plan.
  • Support admin / sales team with daily activity.
  • Ability to solve issues of the customers.
  • Greeting attending the visitors / clients as required.
  • Analyse market trends and accordingly help sales team to develop sales plans to increase brand awareness.
  • Quick learner and upto date with latest technology updates.
  • Ready to achieve target in any situations.
  • To perform basic admin duties as per management need.
Required Skills
  • Should have good command on english.
  • Should be fluent in speaking english and prominent with business writing skills.
  • Good knowledge of MS Excel, Ms Word, Google doc, Google sheet, internet stuff, good typing skill, Excellent presentation skill.
  • Excellent organisation skills and good negotiation skills.
  • He/She should be polite with their behaviour, having positive attitude and eager to learn.
  • Target achiever.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Administration & Facilities
Role Category: Administration
Role: Office Admin
Employement Type: Full time

Contact Details:

Company: Solwin Infotech
Location(s): Surat

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Keyskills:   Back Office Executive Administration Social media analytics Sales Data management Manager Technology Market research Brand awareness Scheduling Data mining

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Solwin Infotech

Solwin Infotech is a leading Information technology services company, provides one stop solution for Search engine friendly ecommerce web design-development, web application development, Payment gateways (API€š„s) integration , E-commerce application development, Web templates, graphics and log...