Senior Manager - Program Operations
- Meesho
- 5 - 8 years
- Bengaluru
- 24 days ago
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Job Description
We are looking for an experienced, hands-on, and strategic leader to drive our Feet-on-Street seller acquisition and hub prioritization strategy. As Senior Manager - Program Ops (FOS Hub Strategy), you will own end-to-end seller onboarding programs, collaborate closely with external partners and internal teams, and shape Meesho s seller landscape across key regions. You ll be responsible for building scalable field acquisition operations, defining supply expansion playbooks, and identifying the right markets and seller segments to unlock value for the platform.
What you will do
- Lead Feet-on-Street seller acquisition programs across states with sharp tracking of seller funnel conversion, cost efficiency, and activation metrics.
- Define hub-wise supply strategy by identifying high-value, underpenetrated pockets for seller acquisition and growth.
- Own partner/vendor relationships to scale FOS operations with quality and efficiency.
- Design and execute 10X pilots to improve seller acquisition and retention through on-ground operations.
- Work with Analytics, Product, Category, and Experience teams to refine seller targeting, messaging, and onboarding journeys.
- Track acquisition metrics, activation funnel, and program impact to continuously iterate and improve execution playbooks.
- Build and lead a high-performing team of managers/AMs responsible for regional programs and initiatives.
What you will need
- B.Tech ./MBA from Tier 2 institutes
- 5-8 years of experience in consulting, category/supply/growth roles at high-growth startups, or ops-heavy functions such as logistics or seller growth.
- At least 2+ years of experience managing large-scale field operations, offline acquisition programs, or on-ground feet-on-street initiatives.
- Strong first-principles thinking, analytical rigor, and program management capabilities.
- High bias for action with the ability to make decisions in ambiguity and lead multi-stakeholder problem-solving.
- Experience working cross-functionally with product, analytics, and operations teams.
- Strong people management skills with experience leading large execution teams or vendors.
About us
Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities.
Curious about life at Meesho Our people have a lot to say and theyve made us the top-rated e-commerce workplace on Glassdoor.
Our Mission
Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.
Culture and Total Rewards
Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles.
We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.
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Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: MeeshoLocation(s): Bengaluru+ View Contact
Keyskills: Third party logistics Field operations Performance management Analytical Focus Consulting Wellness E-commerce Medical insurance Analytics
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