Job Title: Deputy Store Manager
Location: Pune / Surat
Department: Retail Operations
Reports To: Store Manager
About the Brand:
A world-renowned experiential toy showroom offering a magical environment for children and families. Known for its high-quality products, engaging store experiences, and global presence, it brings joy and imagination to life through play.
Role Overview:
The Deputy Store Manager will support the Store Manager in overseeing the daily operations, team management, customer service excellence, and achievement of sales targets. This role is pivotal in maintaining store standards and enhancing customer experience while ensuring smooth functioning across all departments.
Key Responsibilities:
Assist in driving sales and achieving store targets through effective team leadership and customer engagement.
Support with staff scheduling, supervision, and performance management.
Ensure exceptional customer service and resolve customer issues promptly and professionally.
Maintain visual merchandising standards and stock management as per guidelines.
Ensure adherence to operational policies, safety, and hygiene standards.
Act as the store leader in the absence of the Store Manager.
Requirements:
Minimum 3 years of experience in retail operations, preferably in toys, lifestyle, or experiential retail.
Prior experience in team management and store operations is essential.
Strong communication, leadership, and problem-solving skills.
Energetic, customer-focused, and passionate about delivering exceptional experiences.
Keyskills: retail operations operations management store management store supervision showroom sales store manager
Company ProfileASG Hospital Pvt. Ltd.ASG EYE HOSPITALS was established with a mission of making available to every individual, the best of eye care solutions irrespective of their awareness, knowledge and financial levels and for this purpose to create a pool of trained and skilled eye care profes...