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Voice Process Executive @ Techno Endura

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 Voice Process Executive

Job Description

    Job Title: Trainee Process Associate - 

     

    Process: Domestic & International Voice Process

     

    Roles & Responsibilities:

    • To address outstanding or assigned AR through analysis and phone calls by using available resources.
    • Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
    • To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
    • To meet the established SLAs (service level agreements) for production and quality
    • To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
    • To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
    • To improve the performance based on the feedback provided by the reporting manager / quality audit team.

    Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024

    Required Skills:

    • Good Verbal and Written Communication skills
    • Should be comfortable working with Night shifts.
    • Sound analytical skills
    • Logical thinking

    Interested candidates can WhatsApp your updated resume to hidden_mobile 

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Back Office Operations
Functional Area: Not Specified
Role/Responsibilies: Voice Process Executive

Contact Details:

Company: Techno Endura
Location(s): Chennai

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Keyskills:   sales administration voice process sales coordination business analysis follow-up sales activity

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