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Area Relationship Executive @ Bigbasket

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 Area Relationship Executive

Job Description

Bigbasket.com is looking for AREA RELATIONSHIP EXECUTIVE to join our dynamic team and embark on a rewarding career journey
  • Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
  • Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
  • Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
  • Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
  • Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits
  • Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
  • Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
  • Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
  • Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
  • Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Job Classification

Industry: Internet
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Executive
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Ahmedabad

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Keyskills:   risk management customer service upsell business development retail sales market research cross selling research sales client relationship management marketing operations customer satisfaction compliance client interaction selling product knowledge

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