AVP Banking Operations - U.S Market
- Spencer N Hills
- 10 - 20 years
- Noida, Gurugram
- 11 days ago
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Job Description
Position Title: Assistant Vice President Operations (Banking & Capital Markets)
Role Overview:
The Assistant Vice President Operations will manage and oversee the operational framework supporting Banking and Capital Market services, with a specific focus on U.S. banking standards and regulatory compliance. This individual will lead a team of managers, ensuring high-quality service delivery aligned with established KPIs and service-level agreements (SLAs), while maintaining adherence to industry best practices and regulatory frameworks.
Key Responsibilities:
Operational Oversight & Compliance:
- Oversee day-to-day banking operations with a solid grasp of U.S. banking regulations and compliance requirements.
- Monitor and ensure adherence to internal standards, regulatory guidelines, and industry benchmarks.
- Drive operational excellence by implementing control mechanisms and process enhancements.
- Prepare and maintain operational metrics, dashboards, and executive reports for leadership and committee review.
Governance & Risk Management:
- Support client-driven risk governance frameworks and cross-functional initiatives to ensure cohesive operational alignment.
- Participate in the front-line risk management programs, helping to evaluate, monitor, and reduce operational risks for diverse client portfolios.
- Assist with integrating process changes resulting from regulatory updates or market shifts.
- Conduct root cause analyses and incident reviews to detect process vulnerabilities and collaborate with stakeholders on strategic solutions.
Stakeholder Collaboration:
- Work closely with internal and external partners to ensure consistent operational practices and oversight standards.
- Facilitate communication across departments to align objectives and deliver seamless service to clients.
Leadership & People Management:
- Lead and mentor a team of professionals, providing coaching, performance feedback, and development opportunities.
- Conduct regular evaluations to enhance individual and team performance.
- Bring pan-India exposure to managing diverse teams across various regional locations.
Project & Process Management:
- Oversee commissioning of new banking and capital market operations projects, as well as the decommissioning of outdated workflows.
- Manage project lifecycles, including budgeting, timeline management, and quality control to ensure timely and cost-effective delivery.
- Promote continuous improvement through process evaluations and quality audits.
Qualifications & Skills:
Education:
- Bachelor's degree in any discipline required; preference for candidates with a Master's degree in Finance or related fields.
Professional Experience:
- Proven experience in managing complex banking operations and regulatory compliance frameworks.
- Good to have experience in Fraud Operations, KYC, AML, Chargeback, Collections, Capital Market.
- Familiarity with project management methodologies and risk assessment techniques.
- Strong understanding of operational risk, control assessments, and remediation planning.
- Ability to manage multiple priorities in a dynamic environment, delivering under tight deadlines.
Job Classification
Industry: BPM / BPOFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: Spencer N HillsLocation(s): Noida, Gurugram
Keyskills: Fraud Operations Banking Operations KYC Chargeback Anti Money Laundering Credit Card Operations
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