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Senior System Engineer @ Celonis

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 Senior System Engineer

Job Description

As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and team player Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.

The work you ll do:
  • Administration/Maintenance of the global IT infrastructure
  • You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk Infrastructure Team
  • You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them
  • Spearheading the future of automation within Internal IT
  • Azure and Entra ID related systems, processes, services and access rights
  • Management of Google Workspace Platform including directory service management and scripting
  • Work independently on small IT infrastructure related projects
  • Collaboration Tools: Slack/O365/Google Workspace/Zoom
The qualifications you need:
  • Strong knowledge in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
    • Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)
    • APIs, Powershell scripting
    • Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS
    • Microsoft O365 knowledge including Teams
    • Google Workspace and Cloud Platform
    • Structured troubleshooting and escalation to vendors
  • Strong knowledge in the following areas:
    • Global infrastructure management including on-prem and Cloud providers
    • Automation of processes in highlighted areas
    • IT project management skills, evaluation of new technologies and presentation to Senior Management
    • Administration and use of GitHub repositories
    • TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)
The soft-skills you need:
  • You are a role model for other System Engineers within the IT Team
  • You are able to act cross-functional in different system areas.
  • Consistently making sure that everyone is aligned and following the global valid IT processes.
  • Working independently and are able to organize work for you and others
  • Actively share knowledge with Junior colleagues to help them succeed
  • You have a solid understanding of ITIL/ITSM processes.
  • You have the experience to develop configurations independently and target oriented
  • You have a strong customer oriented mindset with a clear focus on the sense of urgency

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Celonis
Location(s): Bengaluru

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Keyskills:   Service management Automation Linux Infrastructure management DNS Windows microsoft Troubleshooting SSL DHCP

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Celonis

Teleperformance Global Pvt Ltd\n\nTeleperformance (TP)\n\nTeleperformance SE (Teleperformance) provides outsourced omnichannel customer experience management services in multiple languages. The company offers customer care, technical support, consulting and analytics, market research, digital integr...