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Helpdesk Coordinator @ Openview Technologies

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 Helpdesk Coordinator

Job Description

Good in communication, Excel, email writing, team player.
Handle customer calls, data entry, follow-ups, spare tracking, escalation, docs for ISO. Allocate calls, guide engineers.
Knowledge of computer spares, brands, specs, costs a must.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Service Delivery
Role: Service Delivery - Other
Employement Type: Full time

Contact Details:

Company: Openview Technologies
Location(s): Pune

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Keyskills:   Strong coordination good in communication Email writing tracking MS excel rapport building Word and escalation skills required team player understand computer fundamental spares. Good to handle people- engineers.

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₹ 2-3 Lacs P.A

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Openview Technologies

Openview has been one of the leading IT Infrastructure solutions providers in Pune for the last 24 years . We also are Authorized partners for HP and have a team of more than 350+ people with a PAN India presence . Currently we have service presence in 25+ cities . We are also ISO 9001:2015 certifi...