Role & responsibilities
Respond to customer queries via call/email or chat
Resolve customer problem quickly and politely
Handle complaints and offer solution.
Follow up with customers to ensure satisfaction
Preferred candidate profile
Mumbai candidates preferred.
Candidate must have good English communication
Interview Process
HR round, Ops round and Versant
Interview will happen F2F no virtual support is there.
Qualification
Any Graduate.
No undergraduate will be entertained.
Process
This is a Domestic process.
Day shifts
No Cab facility
CTC Offered
Fresher- 2.42 LPA
6+ months of experience- 2.66 LPA
Interview location
Tech Mahindra Ltd.NB902, 9th floor Empaire tower, cloud city, Reliable teach park, Thane Belapur road, Airoli
Only Mumbai candidates preferred.
Share your CV on
AY********0@te*********a.com
Du*******k@Te*********a.com
Me***********e@Te*********a.com
Keyskills: Communication Skills Problem Solving Empathy Product Knowledge
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...