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Technical Support Executive @ Pioneer E Solutions

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 Technical Support Executive

Job Description

Pioneer E Solutions Pvt Ltd is looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey. Providing technical assistance and support, via phone, email, chat or in person. Troubleshooting technical issues and providing guidance and solutions to resolve them. Collaborating with other technical support staff or departments to resolve complex technical issues. Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates. Documenting technical support procedures and best practices for the knowledge base. Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement. Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail

Job Classification

Industry: Management Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Pioneer E Solutions
Location(s): Delhi, NCR

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Keyskills:   Networking Technical Support Executive Electricals

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Pioneer E Solutions

PIONEER E SOLUTIONS PVT LTD , an innovation and technology services network that helps our client base and associates to imagine and utilize products services over the connected world. Bringing together the deep understanding of delivery oriented approach and ICT expertise in a creative manner for u...