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Team Leader- Bpo (noida, Sec-82) Salary- 28k Max @ Cyfuture

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 Team Leader- Bpo (noida, Sec-82) Salary- 28k Max

Job Description

Salary- 25K Maximum we can offer.

Process- E Sham MOLE

Job description

  • Complete monitoring of the team and team performance.
  • Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting.
  • Maintenance of the data records, meeting revenues & targets.
  • Maintaining a daily MIS report.

Required Candidate profile:-

  • Should know throughput calculations like attrition, shrinkage.
  • Responsible for staff retention within the team Should be aware of KRAS, KPIS.
  • Should be only from a BPO outbound process.

Need Immediate Joiner.


Interested candidate can call or whatsapp.


HR Ambi 9310751***

Location: Noida, Sec-81/82 Location

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Cyfuture
Location(s): Noida, Gurugram

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Keyskills:   outbound team leader Shrinkage Attrition TL Attrition Control Target Achievement Team Management collection team leader Team Handling SLA Team Leadership Sales team leader Shrinkage Control Team Coaching Team Supervision Team Motivation Team Leading SLA Management

 Fraud Alert to job seekers!

₹ 2.75-3 Lacs P.A

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Cyfuture

CyFuture Thinking Future. Moving Ahead. CyFuture has carved a niche for itself in the burgeoning Information Technology industry. By focusing on three main pillars of performance - striving for stellar quality, fulfilling customers' desires & nurturing people's talents - we set ourselves apart ...