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Tele Counsellor @ Tech Mahindra

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 Tele Counsellor

Job Description

Please find below the detailed Roles and Responsibilities:

  • Perform counselling & career guidance for interested Students /parents by Tele-calling.
  • Handle walk- in enquiries and help students/parent understand the courses offered.
  • Making calls to the cold leads on a regular basis and maintaining proper record for it.
  • Maintain and update the leads database.
  • Convert prospects into admissions by sharing all the required information about the courses offered and the career prospects associated with each of them.
  • Regular updating of the reports as and when required.
  • Assist the field team in outdoor mobilization activities.

Desired Skill Sets:

  • Good communication and interpersonal skills.
  • Counselling and negotiation skills.
  • Should be able to communicate in Marathi-regional language
  • Working knowledge of software applications including MS World, Excel and Internet.
  • Self-motivated and positive attitude.
  • Knowledge of Healthcare will be an added advantage.

Qualification: Candidate must be a Graduate in any stream

Experience: 1-3 years of work experience in counselling and tele-calling in educational or vocational training institute preferably in healthcare.

Location: Pune

Request you to please share your updated CV at sh*****m@te*******************n.org

TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.

Job Classification

Industry: NGO / Social Services / Industry Associations
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Student Counseling Telesales Telecalling Tele Collection Outbound Calling

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...