Key Responsibilities
Patient Consultations:
o Conduct virtual consultations with patients via virtual telehealth platform
o Evaluate patient medical histories, symptoms, and complaints through digital communication.
o Provide medical advice, diagnose conditions, and develop treatment plans.
Clinical Documentation:
o Maintain accurate and detailed patient records in the electronic health record (EHR) system.
o Ensure compliance with healthcare regulations and privacy standards.
Patient Education:
o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures.
o Address patient questions and concerns promptly and professionally.
Coordination of Care: o Adhere to telemedicine best practices and organizational protocols.
o Participate in quality assurance activities to improve telehealth service delivery.
Qualifications
Education:
o Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine)
Experience:
o Minimum of 4 years of clinical experience in a healthcare setting.
o Previous experience in telemedicine or virtual healthcare services is highly desirable.
Skills:
o Strong clinical assessment and diagnostic skills.
o Excellent verbal and written communication skills.
o Proficiency with telehealth platforms and electronic health records (EHR).
o Empathy and patient-centric approach.
o Gadget or tech friendly
Languages: English / Malayalam / Kannda / Hindi / Telugu (Malayalam is mandatory)
Shift or Working Hours : Rotational shift and rotational week offs, 6 days a week