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Customer Support Executive @ IGT Solutions

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 Customer Support Executive

Job Description

As we are hiring !!!


Kick Start your career in Aviation & Hospitality!!!


A brief about Us....

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 market customers globally. IGTs global footprint consists of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.


Please find the Job description below :-


Roles and Responsibilities: - Take ownership of customer issues, troubleshoot problems and see them through to resolution, escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software.


Premium Aviation Process: - Customer Service Associates (inbound voice) We require candidates who are Graduates or 12th Passed. Process - Customer service associates (No Sales)


Requirement: - Excellent Communication Skill in English & Hindi (Mandatory)


Freshers & Experience can apply


Work from Office: - Shift timings - Rotational shift


Contact us for further details:-


Name-Kavya

Contact number-6383602*** (What's app )

Email id*************h@ig*********s.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Blended Process Non Voice Process Semi Voice Voice Process Voice Support Chat Support Email Process International BPO

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IGT Solutions

IGT Solutions Private Limited Pune