Car Consultant (Telesales) - Work from Home @ Spinny

Job Description

Role: Car Consultant - Kannada/Marathi

Point of Contact : Mansi (8077381***)

About the Role:
You will be responsible for reaching out and supporting customers in their car buying journey with Spinny. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs.

Ideal Candidate:

• An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
• Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in customer service.

Key Responsibilities Include:

1. Building a relationship with the customer over call as the first point of contact from Spinny.
2. Engaging in active listening with callers, making recommendations for products or services that may enhance their journey.
3. Utilizing software, databases, scripts, and tools appropriately.
4. Understanding and striving to exceed call center metrics while providing excellent customer service.
5. Scheduling customer visits to retail hubs for the hub teams to take further.
   

Requirements:
1+ years relevant work experience in call center / BPO / tele-sales
Graduate degree
Fluent verbal communication skills: English and regional language
Demonstrated experience in customer service

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Telesales Automotive Sales Inbound Sales Automobile Sales Process Sales Outbound Sales Telecalling Auto Sales Car Sales Outbound Calling