SAP PMPS Consultant @ Squirrel Softech

1. Support and Ticket Resolution:

- Provide support for SAP PM (Plant Maintenance) and PS (Project System) modules, addressing L1 and L2 level tickets.

- Analyze and troubleshoot reported issues in a timely manner to ensure resolution within defined SLA.

2. Configuration and Enhancement:

- Assist in the configuration and enhancement of SAP PM PS modules based on business requirements.

- Work closely with business users to understand their needs and translate them into system configurations.

3. User Training and Documentation:

- Conduct end-user training sessions to ensure efficient use of SAP PM PS functionalities.

- Create and maintain documentation for system configurations, processes, and user guides.

4. Collaboration:

- Collaborate with cross-functional teams, including but not limited to, SAP Basis, ABAP developers, and other functional consultants to resolve complex issues and implement changes.

5. Change Request Management:

- Evaluate change requests and provide recommendations for system enhancements.

- Implement approved changes and ensure proper testing and validation.

6. Incident Management:

- Participate in incident management processes, including root cause analysis and preventive actions to minimize recurring issues.

- Work closely with the IT Service Desk to ensure accurate and efficient incident logging and tracking.

7. Performance Monitoring:

- Monitor system performance and proactively identify areas for improvement.

- Recommend and implement optimizations to enhance system performance.

8. Upgrades and Patch Management:

- Participate in SAP system upgrades and apply patches as needed.

- Ensure compatibility and smooth functioning of SAP PM PS modules after system updates.

9. Adherence to Best Practices:

- Follow SAP best practices and industry standards in the implementation and support of SAP PM PS modules.

Qualifications:

- Bachelor s degree in information technology, Business, or a related field.

- Minimum of 3 years of hands-on experience in SAP PM PS modules.

- Strong understanding of SAP PM PS configuration, business processes, and integration with other SAP modules.

- Knowledge of SAP Fiori applications related to PM PS modules is a plus.

- Good analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and collaboratively in a team environment.