Customer Success Manager @ Shopalyst Technologies

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Customer Success Manager

Shopalyst Technologies
10 - 20 years
Bengaluru
11 months ago
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Job Description

Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
Analyze data trends and client performance
Build and Manage the operations team
Provide input for product management and engineering teams

Role Requirements

Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management.
Excellent communication, analytical and influencing skills.
Ability to build and manage a team of associates
Ability to work and succeed in a dynamic, quickly-changing environment.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: Shopalyst Technologies
Location(s): Bengaluru

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Keyskills: Product management Service delivery Customer satisfaction KPI Analytical Management Digital marketing Client management Business operations

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Shopalyst Technologies

At Shopalyst, we are re-imagining how digital consumers discover and purchase products they love. We are building the technology and data infrastructure that help friction free purchases from any digital moment that inspires shopping

Customer Success Manager @ Shopalyst Technologies

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