Customer Delivery Architect - R&s , Sdn Solutions (sda/dnac, Sd-wan) @ Cisco

Customer Delivery Architect - R&S , SDN Solutions (SDA/DNAC, SD-WAN, Meraki) , Catalyst 9000 series, Public cloud solutions (AWS, Azure, GCP) ,Firewalls, IPS, Load Balancers, WAN optimizers , IaaC | 15+ years exp

Meet the Team

Cisco's Professional Services team helps customers optimize networks and accelerate the adoption of advanced technologies. As part of a global organization, it provides engineering support to ensure high-performance networks for next-gen applications.

The CX team is dedicated to delivering a world-class customer experience, solving complex business challenges with network-centric solutions. Their success is reflected in strong financial performance, high customer satisfaction, industry recognition, and employee engagement. Cisco values diversity and is an equal-opportunity employer.

Your Impact

Cisco is seeking a Solutions Architect for its Enterprise Networking Professional Services team to lead strategic project delivery. This customer-facing role focuses on identifying gaps in customer capabilities, translating them into business requirements, and executing effective solutions across multiple Cisco technologies (SDA/DNAC, SDWAN, Meraki).

Key Responsibilities:

Design and implement end-to-end solutions that address business challenges.

Provide strategic customer guidance to achieve business objectives.

Reduce customer risk by refining requirements and ensuring transformation readiness.

Manage the project lifecycle from kickoff to implementation.

Act as a trusted advisor, guiding customers on technology transitions and Ciscos roadmap.

Contribute to solution design, engineering engagement, intellectual capital, and talent development.

Mentor engineers, share technical expertise, and create training content.

Identify upsell opportunities and advise on renewals.

Promote automation and efficiency in service delivery.

Collaborate with internal teams, customers, and partners to enhance Ciscos success.

Drive innovation and contribute to Ciscos intellectual property.

Minimum Qualifications

Bachelors degree (or equivalent) with 15+ years of experience in similar roles.
Expertise in Cisco Routers, Switches, SDN Solutions (SDA/DNAC, SD-WAN, Meraki). Strong background in Enterprise Networking design, including Catalyst 9000 series, SDN architectures and ASR platforms.
Familiarity with public cloud solutions (AWS, Azure, GCP) and integration with SDN solutions.
Knowledge of network services appliances (Firewalls, IPS, Load Balancers, WAN optimizers).
Proficiency in Infrastructure-as-Code tools like Ansible, Terraform, CloudFormation.

Preferred Qualifications

• Preferred CCIE certification; additional experience with Containers, Ansible, Python, CI/CD, and Cloud providers is a plus