Senior Customer Delivery Architect | Enterprise | Security |AI @ Cisco

Your Impact

You will drive the transformation of digital and security landscapes for our top customers across industries. In this role, youll consult, audit, design, lead implementations, and where needed optimize cutting-edge enterprise solutions within the Cisco portfolio. Collaborate with cross-functional teams to address diverse challenges, protect critical assets, and support customers in achieving resilience and compliance. Engage with dynamic industries, influence technology strategies, and tackle risks. With access to Ciscos innovation ecosystem and continuous learning opportunities, youll be at the forefront of crafting secure, scalable solutions that empower businesses in India and SAARC.

Solution Design & Delivery

Develop and deliver comprehensive Enterprise Solutions, including but not limited to Cisco DNA, SD-WAN, Security solutions, Data Center portfolio, Cloud Solutions and more.

Lead Architectural discussions and workshops with clients to align solutions with their business and technical objectives & Build high-level and detailed design documents, implementation plans, and deployment playbooks for their technologies.

Customer Engagement & Thought Leadership

Build and maintain positive relationships with CXO-level customers, acting as a trusted advisor on security strategy and architecture.

Drive conversations with industry leaders to position Cisco as the preferred security partner & represent Cisco at industry forums, conferences, and roundtables to share insights and demonstrate Ciscos technology leadership.

Technical Leadership

Collaborate with internal and external customers, including sales, product, and engineering teams, to define and drive security solutions & provide technical escalation support for complex implementations and troubleshooting issues.

Stay updated on emerging security threats, industry trends, and Ciscos evolving security portfolio to deliver innovative solutions.

Professional Services Enablement

Mentor and train delivery engineers, ensuring alignment with Ciscos methodologies and security frameworks.

Support RFPs/RFIs, effort estimation, and proposal creation for professional services engagements & Develop reusable templates, tools, and frameworks to improve delivery efficiency and standardization.

Minimum Qualifications

1. Bachelors or Masters degree in Computer Science, Information Technology, or a related field. 10+ years of experience in ITES and Enterprise IT, with at least 5 years in a Customer Facing solutions architect role.
2. Strong knowledge of Ciscos and Competition Enterprise and Security portfolio.

Preferred Qualifications (Provide up to five (5) bullet points: these can include soft skills)

• CCIE Enterprise Infrastructure/Wireless/Security or CCDE
• Other equivalent industry certifications
• Relevant certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert)
• DevOps
• AI/GenAI Certifications