Translate business needs into clear documentation, such as business cases, impact assessments, user stories, and process maps and challenging stakeholders to think outside the box with these.
Analyse and align existing documentation within teams.
Conduct end-to-end business analysis activities, including gathering and documenting requirements, mapping current and future processes, and identifying gaps and opportunities for improvement.
Where required, facilitate workshops, interviews, and other discovery methods to elicit information and ensure stakeholder alignment.
Change Management & Training assist in the creation and roll out of training materials for new processes and support those delivering the training where required.
Help establish metrics for process performance, monitor and refine these processes based on feedback and evolving business needs.
Promote best practices in business analysis and continuously look for ways to improve internal tools and methods.
Monitor the implementation of changes and provide ongoing analytical support to ensure successful outcomes.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time