Product Owner
- Cyara
- 5 - 8 years
- Hyderabad
- 9 months ago
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Job Description
- The Product Owner bridges the gap between product strategy and development and delivers the best Customer Experience Assurance Platform possible. Working across cross-functional teams to design, build, and roll out products that execute the company strategy.
Activities:
- Manage the product lifecycle from product planning through development and delivery.
- Manage and prioritize the product backlog, ensuring alignment with business objectives.
- Collaborate with the development team to plan and execute sprints effectively.
- Facilitate daily stand-ups and provide regular updates on sprint progress.
- Collaborate with PM and cross-functional teams to define, plan, and refine product vision and roadmap.
- Create and maintain detailed product requirements in Aha! and Jira.
- Incorporate market and customer feedback into product roadmaps and requirements.
- Play an active role in mitigating impediments for the technical teams to accomplish committed goals.
- Prepare comprehensive release notes summarizing new features and conduct product demonstrations to internal and external stakeholders
- Grooming and refinement of work in progress through daily stand-ups
- Communication with the development team, ensuring a clear understanding of requirements and priorities.
Behaviors:
- Customer focused - Consider customers as the key driver of business value and represent their perspectives throughout the product management process.
- Organization wide - Engage with all parts of the organization and ensure that the focus is always on the overall best outcomes for the organization as a whole.
- Driven - Motivated, energetic, and focused on timely achievement of real outcomes.
- Innovative - Sensibly challenge the status quo and experiment to create opportunities to drive continual change and improvement.
- Practical & Pragmatic - Recognize that timely practical actions are crucial and focused on achieving deliberate outcomes.
- Broad - Consider challenges and opportunities broadly, including from commercial, strategic, technical, and people perspectives.
- People Centric - Recognize that success comes through people. Build strong internal and external relationships to achieve goals.
Minimum Qualifications
- Industry experience in agile product development, with an emphasis on achieving both - high ease of use and technical innovation . Domain Experience in Cloud Contact Center is must
- Experience with being a product owner for application software developed for, and used by, business users
- Experience in designing features to solve business problems and articulating functional and non-functional requirements
- Experience translating functional requirements into well-crafted Epics and Stories
- Experience delivering sprints using agile approaches that validate hypotheses, prove new technologies, and stepwise iteration
- Solid technical background with understanding of software development processes and/or hands-on experience in software development
- Understanding of modern Cloud Contact Ceneter (CCaaS) operations and technology
- Excellent verbal and written communication skills with an ability to apply precision questioning to achieve a business outcome
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Product ManagementRole Category: Product Management - TechnologyRole: Technology Product Management - OtherEmployement Type: Full timeContact Details:
Company: CyaraLocation(s): Hyderabad+ View Contact
Keyskills: Product management Talent acquisition Cloud Product planning Agile Continuous improvement Application software Monitoring
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