Collections Analyst
- QAD
- 2 - 5 years
- Mumbai
- 2 months ago
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Job Description
QAD is looking for an enthusiastic and attention-to-detail focused Collections Analyst. This position will report to the Order to Cash Manager.
Note: This position is a Hybrid role. The person has to work from office a minimum of 2 days per week.
- The Collections focus specializes in the resolution of outstanding invoices and delinquent accounts. Works directly with clients. Audits and analyzes aging reports, tracking collection efforts and initiates outside collection approach for unresolved delinquent accounts.
- Responsible for the resolution and management of outstanding invoices and delinquent accounts.
- Works directly with clients to negotiate payment terms consistent with company practices.
- Interacts with sales support, customer service, and accounts receivable in reconciling accounts.
- Serves as the escalation point for customer payment disputes and makes recommendations for write-offs, account adjustments and reconciliation.
- Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
- Employees who perform routine tasks such as collection calls should be matched to Collections Support or Credit/Collections Support for employees supporting both credit and collections.
- Match employees who are responsible for evaluation of risk and the establishment of customer s credit limits to Credit.
- Bachelors degree in Accounting/Finance preferred.
- 4+ years in the Collections process. Experience in Shared Services of a multi-national company preferred.
- Expert in Google Sheet and other Google Suite, MS Excel. Knowledge of ERP systems, Salesforce CRM, CPQ and any other billing systems. Ability to quickly learn new applications
- Excellent communication and problem solving skills. High energy with strong interpersonal skills when working with cross functional departments.
- Excellent critical thinking skills.
- Strong attention to detail and ability to meet tight deadlines.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ExecutiveEmployement Type: Full timeContact Details:
Company: QADLocation(s): Mumbai+ View Contact
Keyskills: O2C ERP Interpersonal skills Excel collections process Billing Customer service Accounts receivable Salesforce CRM Auditing
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