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Technical Lead - Cloud Engineer @ Cyara

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 Technical Lead - Cloud Engineer

Job Description

  • Architectural Design: Lead the design and implementation of scalable, secure, and highly available AWS infrastructure solutions, integrating voice technologies where applicable.
  • Technical Leadership: Provide technical guidance and mentorship to a team of engineers, ensuring best practices are followed and projects are delivered on time and within budget.
  • Infrastructure Automation: Drive automation efforts using infrastructure-as-code tools such as Terraform and configuration management tools like Ansible to streamline provisioning, configuration, and deployment processes.
  • Monitoring and Performance Optimization: Implement monitoring solutions using Grafana and other tools to ensure the reliability, scalability, and performance of both AWS infrastructure and voice services.
  • Security and Compliance: Implement security best practices and ensure compliance with industry standards and regulations in both AWS infrastructure and voice services.
  • Voice Technologies Expertise: Leverage your expertise in SIP, SBCs (Session Border Controllers), and VOIP to design, implement, and troubleshoot voice services, ensuring high quality and reliability.
  • Collaboration: Collaborate with cross-functional teams including software engineers, and DevOps engineers to support the development and deployment of cloud-based voice services.
  • Continuous Learning: Stay up to date with the latest AWS services, voice technologies, and industry trends. Foster a culture of continuous learning and innovation within the team.

Requirements

  • Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Minimum 8 years of industry experience.
  • Proven experience as a senior AWS engineer with hands-on experience designing, implementing, and managing AWS infrastructure.
  • Strong proficiency in infrastructure-as-code tools such as Terraform, configuration management tools like Ansible, and version control systems like GitHub.
  • Experience with monitoring and visualization tools such as Grafana for infrastructure and voice services monitoring.
  • Deep understanding of cloud security principles and best practices, with experience implementing security controls in both AWS infrastructure and voice services.
  • Expertise in voice technologies including SIP, SBCs, and VOIP, with experience in designing, implementing, and troubleshooting voice services.
  • Excellent leadership, communication, and interpersonal skills.
  • AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) and relevant certifications in voice technologies are a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Cyara
Location(s): Hyderabad

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Keyskills:   Computer science Automation Assurance cloud security Talent acquisition Architectural design VOIP SIP Information technology Monitoring

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Cyara

Cyara Solutions Pty Ltd We are the world's leader in omnichannel automated customer experience testing and monitoring. We focus on the customer support infrastructure systems that our customers use to interact and transact business with their consumers.  The Cyara Platform allows our cus...