Job Description
Location - Pan India
Grade - B2, B3, C1
B2 - 22 LPA (7.5% variable included)
B3 - 32 LPA (10 % variable included)
C1 - 44 LPA ( 15% variable included)
Locations:
Bangalore, Hyderabad, Chennai, Pune, Delhi/NCR,Kolkata and Bhubaneswar
interviews:
3 Rounds
1st and 2nd round will be technical round
3rd will be HR / Managerial round
ServiceNow Developer
1) ITSM (Incident, Problem and Change Management)
2) Scripting (Client side and server side)
3) Integration (Inbond and Outbond Integration), Rest, SOUP or Soup UI
Below are the Modules of ServiceNow
HRSD
CSM
FSM
TSM
CMDB
Portal
Catalog
ITOM
ITAM (SAM and HAM)
ServiceNow Developer with any combination of modules is fine.
HRSD
- Experience with the ServiceNow HR Service Delivery (HRSD) application
- Knowledge of HR functions, processes, and best practices
- Knowledge of Case Management, Knowledge Management best practices and design
- Experience designing and/or implementing an HR Shared Services center
- Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.
OR
CSM
- Must have hands on standard CSM process implementation
- ServiceNow in depth Process knowledge (CSM Process, integrations etc.)
- Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.)
- Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management
OR
FSM
- Working experience with FSM application on Work Order management, scheduling and dispatch
- Configuring Field Agent activities ( Mobile & Desktop)
- Configuring Field Service Business Process, Assignment, and Add-ons
- Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording
- Integrations with Applications and Data Sources. Process Integrations
- Good Knowledge on Field Service Industry good practice
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Back End Developer
Employement Type: Full time
Contact Details:
Company: Bangalore Hyderabad
Location(s): Bengaluru
Keyskills:
Servicenow
ITSM
Scripting
Soup
Servicenow Itsm
Change Management
Integration
Servicenow Development
Soup Ui
inbound integration
Problem Management
Outbound Integration
Incident Management
Service Catalog