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Banking Operations Analyst @ ANZ

Home > Customer Success, Service & Operations - Other

 Banking Operations Analyst

Job Description

Roles and Responsibilities :

  • Analyze and resolve complex customer complaints related to banking processes, ensuring timely resolution and high levels of customer satisfaction.
  • Collaborate with internal teams to identify root causes of issues and implement corrective actions to prevent recurrence.
  • Accurate & timely reporting of work results, escalation management, production management, provide on-floor support

Job Requirements :

  • 1-4 years of experience in a similar role within the financial services industry.
  • Strong understanding of banking processes.
  • Excellent analytical skills with ability to interpret data and develop actionable insights.
  • Proficiency in handling multiple priorities simultaneously while maintaining attention to detail.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: ANZ
Location(s): Bengaluru

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Keyskills:   Voice Process Inbound Voice Process Banking Process International Voice Process International BPO

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₹ 4.5-5.5 Lacs P.A

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ANZ

Anzen Technologies Private Limited is a leading cyber-security service provider that empowers organizations across several industries with state-of-the-art security services, cutting-edge solutions, and unprecedented expertise in Cyber Security, IT Governance, Risk Management, and Compliance. As yo...