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Service Advisor @ Needs Ayurveda

Home > Administration / Facility / Transport

 Service Advisor

Job Description

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. 

    Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.

    Responsibilities

    Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up

    Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car

    Manage and oversee the dealerships workflow and schedule

    Call customers to advise them about service changes or car pick-up times

    Maintain positive customer relationships to ensure repeat business

Employement Category:

Employement Type: Full time
Industry: Shipping
Role Category: Administration / Facility / Transport
Functional Area: Not Specified
Role/Responsibilies: Service Advisor

Contact Details:

Company: Needs Ayurveda
Location(s): Bengaluru

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Keyskills:   service claims csi commercial customer complaints basic warranty customer product knowledge excellent

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₹ 5 to 9 Yr

Needs Ayurveda

Needs Ayurveda Private Limited