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LEAD @ Happiest Minds

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 LEAD

Job Description

The candidate should be proficient in the following activities of ServiceNow.
ServiceNow application customization
Application UI Configuration
Workflow Configuration
Maintain business services and configuration item relationships in Service-Nowtool.
Implement and configure ServiceNow discovery tool.
Develop clear and concise technical process documentation.
Communicate Service-Now process, operations and capability information to alllevels of management effectively.
Maintain the integrity of the ServiceNow tool across production andnon-production environments.
Perform installation and testing of vendor-provided updates and new releases
Work with business users to identify and refine business requirements andworkflows.
Identify and define business solutions for ITIL users.
Experience in ServiceNow support and enhancement.
Ability to configure and provide solution to ServiceNow issues
Utilize out-of-the-box or value-added administrative features to fulfillbusiness requests and initiatives

ServiceNow, ServiceNow - GRC, Agile management experience. The candidate should be proficient in the following activities of ServiceNow. ServiceNow application customization Application UI Configuration Workflow Configuration

Maintain business services and configuration item relationships in Service-Now tool. Implement and configure ServiceNow discovery tool. Develop clear and concise technical process documentation. Communicate Service-Now process, operations and capability information to all levels of management effectively.

Maintain the integrity of the ServiceNow tool across production and non-production environments. Perform installation and testing of vendor-provided updates and new releases Work with business users to identify and refine business requirements and workflows.

Identify and define business solutions for ITIL users. Experience in ServiceNow support and enhancement. Ability to configure and provide solution to ServiceNow issues Utilize out-of-the-box or value-added administrative features to fulfill business requests and initiatives

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Happiest Minds
Location(s): Bengaluru

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Keyskills:   project management configuration business services program management business solutions agile management sql workflow analysis servicenow operations process documentation java product management leadership grc scrum agile itil jira

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Happiest Minds

Happiest Minds Technologies Pvt.Ltd www.happiestminds.com