Junior Admission Counselor/Tele Caller
- Apeejay Stya Group
- 0 - 3 years
- Delhi, NCR
- 1 month ago
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Job Description
Key Responsibilities:
- Application Assistance: Guide prospective students through the application process by explaining admission requirements, deadlines, and necessary documents. Provide step-by-step guidance to ensure a smooth and efficient application submission.
- Document Management: Collect, review, and verify application documents such as transcripts, recommendation letters, test scores, and personal statements. Ensure that all required documents are complete and accurate.
- Communication: Serve as a primary point of contact for prospective students, answering their inquiries via phone, and email.
- Admission Criteria Evaluation: Assist in evaluating applications against the institution's admission criteria. Collaborate with admission officers or committees to review and assess applicants based on academic qualifications, extracurricular activities, and other relevant factors.
- Data Entry and Maintenance: Enter applicant information into the admissions database accurately and efficiently. Maintain applicant records, ensuring confidentiality and data integrity.
- Event Support: Assist in organizing and conducting admission-related events, such as information sessions, campus tours, and recruitment fairs. Provide logistical support, coordinate schedules, and facilitate a positive experience for prospective students and their families.
- Reporting and Analysis: Generate reports on admission statistics, including applicant demographics, conversion rates, and yield rates.
- Collaborative Support: Work closely with admission counselors, enrollment managers, and other administrative staff to ensure a seamless admissions process. Collaborate on projects, share updates, and contribute to team goals.
Education:
- Undergraduate/Postgraduate (any stream) and/or experience in the relevant field.
Skill Sets & Competencies:
- Excellent written and verbal communication skills.
- Ability to handle confidential information with discretion and maintain data integrity.
- Customer service orientation and the ability to work effectively with diverse individuals.
Interested Candidates can send their CVs on ma**********a@sv*******a.com or Whatsapp: 9311834***
Job Classification
Industry: Education / TrainingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: ContractContact Details:
Company: Apeejay Stya GroupLocation(s): Delhi, NCR
Keyskills: Admission Counselling Telecalling Cold Calling International Call Center Calling Inbound Calls Voice Process Education Counseling Marketing Outbound Calling Sales Admissions Business Development
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