Industry Consultant-Industry.Travel & Transportation @ IBM

Home > Flight & Airport Operations

Industry Consultant-Industry.Travel & Transportation

IBM
2 - 6 years
Noida, Gurugram
6 days ago
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Job Description

L2 support SME in a Service Delivery role for Sabre applications used in Etihad airways.

The candidate is expected to triage the issues reported , analyse and provide a solution to the issues reported.

Experience in handling Production issues is mandatory preferably in Airlines domain.

In addition the candidate should be flexible for handling High severity Incidents and interacting with other 3 rd party vendors and internal ADM teams.

The profile would also require supporting for on call duties as per roster in a 24 x 7 model

Required education
Bachelor's Degree Preferred education
Master's Degree Required technical and professional expertise

Knowledge of related messages and options used for live scenario /use cases for Airport and reservation systems.

Basic working Knowledge of Sabre Air vision and Air centre systems /similar GDS system including Catering, Fares management , scheduling etc.

Basic working knowledge of REST API and ability to recreate Web issues and capture related RQ and RS logs.

Basic knowledge of Host GDS commands

Preferred technical and professional experience

Working knowledge of handling Live time bound scenarios requiring issue resolution within stipulated time.

Basic knowledge of Access privileges and User profile configurations of UserIDs /EPR for Airport and Reservation systems.

Proficiency in Sabre Interact Airport and Reservations systems or in a similar GDS system.(proficiency level = Intermediate / Expert

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Aviation & Aerospace
Role Category: Flight & Airport Operations
Role: Ticketing & Reservation Executive
Employement Type: Full time

Contact Details:

Company: IBM
Location(s): Noida, Gurugram

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Keyskills: rest sabre production gds reservation crs customer service international ticketing travel agency tourism itinerary air ticketing tours holiday packages ticketing galileo iata travel process amadeus hotel booking tour packages domestic ticketing

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Industry Consultant-Industry.Travel & Transportation @ IBM

Home > Flight & Airport Operations