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General Manager - Delivery @ Omega Healthcare

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 General Manager - Delivery

Job Description

Job Title: General Manager Delivery

Service Line: Medical coding

Speciality : HCC coding


Job Summary:

The DGM of Medical Coding is responsible for overseeing the medical coding operations, ensuring compliance with industry regulations, maintaining high accuracy and productivity standards, and managing a team of coders. The DGM will play a key role in driving efficiency, quality, and continuous improvement in the medical coding department, while collaborating with other departments to achieve organizational goals.


Key Responsibilities:

  1. Team Leadership & Management:
    • Lead and manage the medical coding team, ensuring high performance, engagement, and professional growth.
    • Conduct regular training sessions to ensure staff is up to date with the latest coding practices and industry standards.
    • Provide coaching and feedback to improve productivity and accuracy.
  2. Operational Oversight:
    • Oversee daily medical coding operations and ensure timely and accurate coding of healthcare services.
    • Monitor workflow to ensure departmental goals are met, including productivity targets and quality assurance standards.
    • Ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements.
  3. Quality Control & Compliance:
    • Review coding work for accuracy, completeness, and adherence to current coding guidelines (ICD-10, CPT, HCPCS).
    • Implement corrective actions and develop strategies to improve coding accuracy and minimize denials.
    • Conduct audits and internal reviews to identify issues and implement solutions.
  4. Collaboration & Reporting:
    • Collaborate with clinical, billing, and other administrative teams to resolve coding-related queries.
    • Analyze coding trends and provide reports to senior management for decision-making.
    • Coordinate with insurance companies and healthcare providers to resolve coding discrepancies.
  5. Process Improvement:
    • Identify opportunities for process improvement within the coding department to enhance efficiency and reduce errors.
    • Develop and implement best practices, standard operating procedures (SOPs), and training materials for the coding team.
  6. Technology Integration:
    • Stay up-to-date with coding software, electronic health record (EHR) systems, and new industry trends.
    • Lead the integration of new tools and technologies to improve coding processes.

Key Requirements:

  1. Education:
    • Bachelors degree or a Masters degree in any field.
    • Certification in Medical Coding (e.g., CPC, CCS, CCS-P) is required.
  2. Experience:
    • At least 15 to 18 years of experience in medical coding, with a minimum of 8 to 10 years in a managerial role
    • Experience in managing large coding teams and driving operational efficiency.
    • Familiarity with ICD-10, CPT, HCPCS coding systems and compliance regulations.
  3. Skills:
    • Strong leadership, communication, and interpersonal skills.
    • In-depth knowledge of medical coding practices, healthcare reimbursement, and regulatory requirements.
    • Ability to manage and analyze large sets of data and make data-driven decisions.
    • Proficient in using coding software, EHR systems, and MS Office Suite (Excel, Word, PowerPoint).
  4. Personal Attributes:
    • Attention to detail with a focus on accuracy and compliance.
    • Ability to work under pressure and manage multiple priorities.
    • Strong problem-solving and decision-making skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Healthcare & Life Sciences
Role Category: Healthcare & Life Sciences - Other
Role: Healthcare & Life Sciences - Other
Employement Type: Full time

Contact Details:

Company: Omega Healthcare
Location(s): Chennai

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Keyskills:   CPC Hcc Coding Medical Coding HCC Coder Regulatory Requirements Leadership Management healthcare reimbursement Process Improvement compliance regulations

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Omega Healthcare

Omega Healthcare Management Services Pvt. Ltd. http://www.omegahms.com