About the company: PhonePe (phonepe.com) is the leader in UPI based payments in India with a market share of more than 45%. Our goal is to make payments so easy, secure, and universally accepted that people never feel the need to carry cash or cards again. We already are witnessing the mobile revolution, which has changed the way we manage our money on the go. We see ourselves leading this change, through technology and dogged customer centricity. PhonePe went live in 2016 and today, we have 600+ million registered users - the first internet Indian company to do this and 40+ million merchants live on our platform.
Job Objective: This is an individual contribution role, and one would have to own end-to-end accountability for building PhonePes acceptance network across a set of regional brands / retail chains operating in the country. The incumbent will be responsible for not only adding new key accounts to our network, but also to nurture and grow them and ensure an increase of market share of PhonePe in the offline business. In addition, the incumbent will be expected to generate revenue through multiple products launched as we move forward in our journey.
Responsibilities: Key Account Acquisitions:
Develop and maintain a strong pipeline of the merchants according to the given revenue size.
Develop and maintain strong relationships with key accounts, understanding their business needs, goals, and challenges.
Serve as the main liaison between the company and key accounts, ensuring a high level of customer service and satisfaction
Business Growth: Identification of key stakeholders on the merchants side for the identified set of brands. Develop an understanding of the prospective merchants business environment and prepare merchant specific contextual/relevant pitches. This would need one to be good with data/understanding in the Indian context and basis this one should be able to outline the value which PhonePe can add to this business.
Stakeholder Management: Pitch the solution along with the overall business proposition to the key stakeholders. This would need one to be comfortable with having multiple discussions with CXOs/Senior Management on the merchant's side. Work with the PhonePe and Merchant legal teams to finalize the partnership agreements. This would need one to understand PhonePe and the Merchants business end to end and identify all relevant elements to be covered under the partnership agreement. Work with PhonePe category management teams and different functional teams on the merchants side to finalize the longer-term business plans and model of engagement between the PhonePe teams and the Merchants teams.
Map Competition: Develop a holistic understanding of the overall digital payments landscape in the country/developments/opportunities and help adapt PhonePes go to market plans in the organized retail space accordingly. To be able to take timely action, it is imperative that we monitor the market and be informed of the competitions initiatives. This will ensure that appropriate response strategies are being formulated and implemented
Requirements:
MBA from Tier 1 campus with good academic record
Experience in financial solutions sales Proven working experience of minimum 6 years in enterprise set-up
Experience in handling/ generating revenue for the organisation
Excellent communication and influencing skills Prior experience in payment space would be preferred
Problem solving abilities with strong bias for impact
Strong ethics and discretion while dealing with customers
Drive for result, able to demonstrate/quantify success relative established targets and metric
Keyskills: Key Accounts National Account Management Regional Management Account Management B2B Sales Key Account Sales
Our goal is to make digital payments so easy, safe and universally accepted thatpeople never feel the need to carry cash or cards again. We believe India is at the cusp of a newmobile revolution, which will change the way we manage our money on the go. We see ourselvesfacilitating this change, throu...