In-Business Control - Operations
- Crisil
- 1 - 2 years
- Pune
- 2 months ago
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Job Description
Role Overview:
The IBCOO Group is seeking a Retainer to provide operational support for the Ratings line of Business within the In-Business Control Group. This role focuses on access control activities, including conducting periodic and non-periodic access reviews, managing access control certifications and overseeing governance for transfers and leavers.
Key Responsibilities:
Functional Responsibilities:
- Execute access control, ensuring timely reviews of user access and effective resolution of discrepancies.
- Analyze system data to identify trends and share insights with stakeholders, developing targeted action plans based on findings.
- Conduct independent research to enhance data understanding and inform decision-making.
- Apply troubleshooting skills, including Root Cause Analysis, to identify issues and implement corrective actions.
- Adhere to strict deadlines, maintaining accurate records in compliance with internal procedures.
- Respond promptly to access-related inquiries via email or calls.
- Balance effective operational execution with a commitment to continuous improvement. - Support process stakeholders (e. g., requestors, approvers, IT application teams, compliance) through training, expertise, and clear communication.
Client and Stakeholder Management:
- Take ownership of all deliverables, ensuring timely and high-quality execution of tasks.
- Build and maintain strong relationships with client counterparts.
- Communicate effectively with clients regarding task guidance, progress updates, and any challenges encountered during execution.
Candidate Profile:
- Good communication (written and oral), interpersonal, and organizational skills.
- Basic understanding of data analysis principles.
- Proficiency in Basic Excel is required; familiarity with Power BI and Python is preferred but not mandatory.
- Professional demeanor with a collaborative mindset, capable of interfacing effectively with internal and external stakeholders.
- Diligent, intellectually curious self-starter with a strong work ethic and a drive for success.
Essential Qualifications:
- Bachelors degree with 1-2 years of experience in operational processes, preferably in Risk & Control processes.
Job Classification
Industry: Financial ServicesFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Technical Support - Non VoiceEmployement Type: Full timeContact Details:
Company: CrisilLocation(s): Pune
Keyskills: process python operational support data analysis power bi interpersonal skills control root cause analysis corrective action excel operations process control continuous improvement stakeholder management writing troubleshooting risk communication skills
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Crisil
CRISIL CRISIL is a an agile and innovative, global analytics company driven by its mission of making markets function better. We are India's foremost provider of ratings, data, research, analytics and solutions. A strong track record of growth, culture of innovation and global footprint sets us ...
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