Position Title: Technical Support Engineer
Business Function: Technical Support (US Voice Tech Support)
Job Location: Gurugram
Desired Candidate Profile: 0 to 4 Years of International voice experience.
Any Technical Graduate fresher may apply for Gurugram location.
US Shift Timing
Roles and Responsibilities
Good Troubleshooting Knowledge Network Troubleshooting
Windows OS / Software Installation,
password reset
Technical bent of mind to isolate a problem quickly
Troubleshooting of desktop/laptop and gadgets
Email configuration
Password reset
Desired Candidate Profile
Candidate should have completed Graduation
Customer service approach
Candidate should be comfortable with US shifts timings/24*7
Tech Support voice process.
Excellent communication skills
Voice Process
Immediate Joiner Preferred or who can join us in a weeks time. We offer:
1. Chance to join a truly growth-embracing culture, which will commit to helping you grow
personally and professionally.
2. An opportunity to work as part of a dynamic, ambitious and international team in an informal
and pleasant working environment.
Interested candidates can share updated resume along with below mentioned details to ku*********e@in******c.com
Total experience
Ok with Voice Process
Technical Voice Experience
Current & expected CTC
Current location
Ok to relocate.
Comfortable working in night (24*7) shifts
Comfortable working from Office
Comfortable with one way cab
Regards,
Prince Kumar
Keyskills: BPO Technical Support Associate Technical Support Voice International BPO Troubleshooting Skills US Shift Technical Helpdesk Technical Analysis Tech Support Technical Support L1