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Voice Process Executive @ US MNC

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 Voice Process Executive

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats to resolve their concerns related to consumer lending products such as credit cards, personal loans, and mortgages.
  • Provide accurate information about loan options, interest rates, repayment terms, and other relevant details to customers.
  • Identify cross-selling opportunities for additional services or products that may be beneficial to customers.
  • Maintain a high level of professionalism while interacting with customers and adhere to company policies and procedures.

Job Classification

Industry: BPM / BPO
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: US MNC
Location(s): Hyderabad

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Keyskills:   Mortgage Servicing Consumer Lending

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₹ 1-2 Lacs P.A

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US MNC

A US Banking Client established in 1850's