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Voice Process Executive @ US MNC

Home > Voice / Blended

 Voice Process Executive

Job Description

Roles and Responsibilities

  • Handle customer calls, emails, and chats to resolve their queries and concerns.
  • Identify customer needs and escalate complex issues to senior team members when necessary.
  • Provide accurate information on insurance products and services to customers.
  • Maintain records of all interactions with customers using CRM software.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: US MNC
Location(s): Noida, Gurugram

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Keyskills:   Good English Communication Insurance International Voice Process International BPO

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₹ 2.25-2.5 Lacs P.A

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US MNC

A US Banking Client established in 1850's