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Voice Process Executive @ US MNC

Home > Banking Operations

 Voice Process Executive

Job Description

Roles and Responsibilities

  • Handle customer queries related to credit card, loan, mortgage, and personal loans through phone calls.
  • Resolve customer issues in a timely and efficient manner.
  • Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

  • 2-4 years of experience in BPO industry (voice process) consumer lending
  • Graduation degree from a recognized university (any specialization).
  • Excellent communication skills in English language.
  • Ability to work on rotational shifts including weekends & holidays.

Job Classification

Industry: BPM / BPO
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: US MNC
Location(s): Hyderabad

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Keyskills:   Mortgage Servicing Consumer Lending

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₹ -4 Lacs P.A

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US MNC

A US Banking Client established in 1850's