Experience: 10-12 years in IT Business Analyst Insurance Domain within the Insurance sector
Job Summary:
We are seeking an experienced IT Business Analyst with expertise in the insurance domain (general insurance ) to bridge the gap between business needs and IT solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyse processes, and support the implementation of technology solutions that enhance business efficiency and customer experience.
Key Responsibilities:
Gather requirements , analyze, and document business and system requirements for insurance IT projects.
Collaborate with business teams to understand workflows, challenges, and opportunities for process improvements.
Work with IT teams to define functional and technical specifications for policy administration, claims, underwriting, and other insurance-related systems.
Assist in the design and implementation of system enhancements, integrations, and new technology solutions.
Conduct feasibility studies, and impact assessments for proposed IT solutions.
Define and validate test cases, support UAT (User Acceptance Testing), and validate system changes.
Ensure compliance with regulatory requirements (IRDAI, IFRS, etc.) in all system implementations.
Develop business process models, user stories (with acceptance criteria) , and use cases to guide development teams.
Act as a liaison between business stakeholders, IT teams(Eng, QA, others) and vendors.
Provide support for end-users on new system features and functionalities.
Required Skills Qualifications:
Bachelor s/Master s degree in IT, Business Administration, Finance, or a related field.
10-12 years of experience as an IT Business Analyst in the insurance sector.
Strong understanding of insurance processes (Health, General, or Reinsurance).
Experience working with insurance IT systems such as Policy Administration, Claims, Underwriting, CRM, or Digital Portals.
Proficiency in business analysis tools (JIRA, Confluence, Visio, etc.).
Knowledge of Agile and Waterfall methodologies.
Strong analytical, problem-solving, and documentation skills.
Excellent communication and stakeholder management abilities.
Familiarity with API integrations, data migration, data mapping and automation tools.
Nice to have:
Certifications such as CBAP, CCBA, or PMI-PBA.
Experience in digital transformation, cloud-based insurance solutions.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time