Product Manager @ Insightsoftware

You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, feature mapping between portfolio products, working with Engineering on development and release of feature, and confirming that the result meets the specified requirements and objectives.

The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.

What will you do?

• Manage the business metrics of the product line (bookings, revenue, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
• Extract maximum commercial value from the product line through packaging, pricing, and feature release as applicable
• Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey
• Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line
• Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews
• Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals
• Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success
• Execute migration and consolidation plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers
• Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements
• Develop and execute product pricing plans including price change implementation and tracking competitive market pricing
• Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions

Successful candidates will demonstrate:

• Commercial product management familiarity Awareness of product management techniques, exposure to product management through Product Owner or similar role, desire to grow into a Product Manager in B2B software
• Strategic/Tactical Balance Ability to balance the market and product vision with disciplined tactical execution
• Learn Customer Focus Rapidly learn skills in analyzing and understanding voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience
• Product Focus Translate market and customer feedback into requirements, driving product delivery through an agile release process
• Cross-functional leadership potential Practice and develop cross-functional influencing and leadership skills, driving execution across Engineering, Sales, Marketing, Support, and Customer Success
• Drive & Grit Operate in a fast-paced environment with a focus and determination to achieve high-quality results
• Engaging Presence Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case

Minimum qualifications:

• Bachelors degree in Business Administration, Marketing, Engineering or in a related field
• 2+ years of experience in B2B software Product Management, Marketing or in a related area with technical or commercial responsibilities
• Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
• Strong strategic development mindset
• Ability to travel up to 25%
• Understanding of Enterprise Resource Planning (ERP), Financial Reporting, and BI Reporting experience is highly desirable
• Certifications: Agile, Pragmatic Marketing, Project Management, Scrum Product knowledge.