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Manager-QA @ Zensoft Services

Home > Quality Assurance - Other

 Manager-QA

Job Description

We are looking for a highly skilled and proactive Technical QA Project Manager to lead Quality Assurance initiatives across complex programmes and multi-team work packages. This role requires a strong blend of technical expertise, client-facing capabilities, project management skills, and leadership acumen to ensure the successful delivery of quality solutions, on time and within scope
Mandatory Attributes:
  • A problem-solver with attention to detail and a commitment to quality.
  • A leader who can inspire and influence both clients and internal teams.
  • Comfortable navigating ambiguity and taking ownership of delivery outcomes.
  • Project Delivery Management:
    Plan, track, and ensure on-time delivery of QA work packages. Lead daily/weekly stand-ups to monitor progress and resolve blockers.
Key responsibilities:
  • Client Stakeholder Liaison:
    Serve as the main point of contact for clients and internal teams. Communicate status, risks, and priorities clearly and proactively.
  • Quality Metrics Reporting:
    Track QA KPIs (e.g., defect leakage, automation coverage) and deliver regular dashboards and executive summaries to drive improvement.
  • Risk Change Management:
    Identify testing risks early and plan mitigation. Assess impacts of scope changes and adjust QA plans accordingly.
  • Automation Strategy:
    Align automation goals with business value and release cycles. Track ROI and continuously optimize coverage.
  • Team Development:
    Mentor QA engineers, promote best practices, and foster a quality-first mindset. Conduct performance reviews and knowledge-sharing sessions.
  • Process Governance:
    Ensure QA process adherence (Agile, DevOps, CI/CD). Perform RCA for production issues and embed learnings.
  • Release Readiness:
    Lead Go/No-Go decisions based on test coverage and readiness. Ensure environments and test data are in place.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Quality Assurance
Role Category: Quality Assurance - Other
Role: Quality Assurance - Other
Employement Type: Full time

Contact Details:

Company: Zensoft Services
Location(s): Mumbai

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Keyskills:   QA RCA Delivery management Automation Change management Quality Assurance Lead Project management Team development Agile Project delivery

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Zensoft Services

Zensoft Services is an Independent Testing and Test Automation Services provider. Currently Zensoft employs experts and thought leaders in Software Testing and Automation domain serving some of the smartest companies around the world including fortune 500 companies.Zensoft Services is a focused part...

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