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Windows Engineer @ Ahead

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 Windows Engineer

Job Description

We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.

We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.

AHEAD is searching for a Windows Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight.
Duties and Responsibilities:
    • Daily administration and support of core infrastructure systems
    • Identify, analyze, and resolve problems on a variety of Operating Systems Windows
    • Perform root cause analysis for issues / provide workarounds to ensure business continuity
    • Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed
    • Ensure that client's infrastructure is healthy, stable, documented, and configured with accepted technical best practices
    • Ensure business continuity and security across all systems supporting the company IT operations
Qualifications/ Technology Experience:
    • Minimum of 7 years of related experience in supporting Windows in an enterprise environment
    • Experience in Active Directory (Group Policy , AD Replication Troubleshooting , DFSR , Kerberos Authentication , Advanced Troubleshooting Skills
    • Windows Server Administration - (DNS , DHCP , Windows Server related advanced troubleshooting , Patching related troubleshooting )
    • Microsoft OS or other related training and certification required (MCSA, MCSE)
    • Strong knowledge on Azure Infrastructure
    • Entra ID Knowledge
    • Experience in PowerShell and the ability to create and utilize scripts preferred
    • Strong SCCM knowledge is required
    • Managed Services or Consulting experience is a plus
    • ITILv4 certification encouraged
Qualifications: Soft Skills
    • Technical troubleshooting and problem-solving capabilities.
    • Approach projects and problems with a security first mindset.
    • Superior customer service and training skills, Strong sense of urgency, ability to set priorities
    • Ability to work without direct supervision.
    • Organized and able to shift tasks as priorities evolve.
    • Team-oriented collaborator willing to share knowledge and experience.
    • Solid communicator with the ability to provide professional documentation.
    • Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels
    • Skilled in achieving results in a customer centric environment
    • Self-motivated, able to work in a fast-paced environment and perform the job with little guidance
    • Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc.
    • Ability to effectively interact with all levels of business via phone, written communication, and in person

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Ahead
Location(s): Noida, Gurugram

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Keyskills:   Active Directory solarwinds customer service dns microsoft azure training root cause analysis sccm sql azure infrastructure elastic search devops microsoft windows powershell paas troubleshooting terraform iaas aws cloud computing dhcp

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Ahead

C Ahead Technologies is an innovative brainchild of its founders into providing technology consulting, services and outsourcing and is among the Top IT Consulting Companies. C Ahead is backed by an experienced and incredible core IT team that offers comprehensive capabilities across all industries a...