Asset and Configuration Manager - L1 @ Wipro

Do
RESPONSIBILITIES
Populating the CMDB
Ensuring the pre-defined activities are aligned with the Change Management process
Ensuring the CMS provides accurate and up to date information.
Ensuring regular snapshots and Configuration Baselines are taken and protected
Triggering an auditing process on the CMDB
Implementing a Communications plan upon changes in the CMDB, using the RACI model.
Ensuring backups are taken as appropriate
Considering the usage of a Definitive Media Library as appropriate.
Making recommendations for Service Improvement Plans
Ensuring the Service Asset and Configuration process is performed as designed.
Developing a Service Asset and Configuration Management process m
Ensuring the Service Asset and Configuration Management process is fit for purpose.
Ensuring process description meets objectives
Sponsorship, design, and continual improvement of the process and its metrics.
Following the organization's policies relating to employment