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Team Lead - Digital Operations @ SLK Software

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 Team Lead - Digital Operations

Job Description

  • Monitor real time queues and identify high risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, Floating, Kiting fraud and similar other risks.
  • Identify fraudulent transactions and Hold or Acquit the transaction based on fraud analysis
  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Asset Operations
Employement Type: Full time

Contact Details:

Company: SLK Software
Location(s): Bengaluru

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Keyskills:   Team Lead - Digital Operations

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SLK Software

At SLK, we strive to provide the right paths for our customers to most effectively achieve their visions. We focus on personalized solutions to create powerful impacts on customer business.For over 15 years we have formed deep relationships with our clients that extend beyond the contract. Our uniqu...