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Jewellery Consultant/Senior Jewellery Consultant @ Giva

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 Jewellery Consultant/Senior Jewellery Consultant

Job Description

Role & responsibilities

  • Greet and assist customers with enthusiasm, professionalism, and genuine interest.
  • Understand customer needs and recommend appropriate jewellery selections.
  • Provide detailed product information, including materials, stones, pricing, and care instructions.
  • Maintain up-to-date knowledge of jewelry trends, collections, and promotions.
  • Operate point-of-sale (POS) systems and process transactions accurately.
  • Maintain the appearance of the store, ensuring displays are clean, organized, and well-stocked.
  • Handle customer inquiries, concerns, and repairs with tact and efficiency.
  • Achieve or exceed personal and store sales targets and KPIs.
  • Attend training sessions to enhance product knowledge and customer service skills.
  • Uphold company policies, procedures, and ethical standards at all times.

Job Classification

Industry: Gems & Jewellery
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Customer Service Representative
Employement Type: Full time

Contact Details:

Company: Giva
Location(s): Bengaluru

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Keyskills:   Story telling Verbal Communication Interpersonal Skills Customer Handling Skills

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₹ -4.5 Lacs P.A

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