Risk Specialist, Travel Disruptions Operations @ Expedia

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us.

Risk Specialist, Travel Disruptions Operations

The Travel Disruption Operations (TDOps) team drives effective risk management and crisis response for Expedia Group s customers, reducing friction caused by travel disruptions and ensuring an overall positive customer experience. TDOps monitors a wide array of threats and incidents, both natural and manmade, and provides timely and accurate responses which may include stakeholder engagement, the implementation of emergency procedures, cross-team communication and crisis coordination.

TDOps specialists are analytical and curious, comfortable with ambiguity and biased towards action. They have excellent communication skills and are quick learners who are ready to push themselves and switch between diving into data one day and contributing to threat management platform building the next. They put the travelers experience at the heart of what they do and ensure that Expedia delivers on its mission to power global travel for everyone, everywhere. Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Traveler and Partner Service Platform, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability.

What you ll do:

Who you are:

Expedia Group recognizes that our success is dependent on the success of our people. We are the worlds travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make peoples lives better - that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them with tools to do so.

We are committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. . Never provide sensitive, personal information to someone unless you re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .